TESTIMONIALS

Because of financial problems within our unit complex our body corporate engaged Liat and her staff to retrieve the funds. Liat would make herself available for meetings onsite after hours and she would discuss problems freely and in terms that we could understand. She has a very direct and professional approach. Liat was successful in retrieving the funds and we would not hesitate to use her services in the future.

Les and Sue Perina Body Corporate Committee

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Colcan Strata has dealt with Collect Success for many years. Sometimes it is a new debt, but often we are dealing with repeat offenders. Whilst we can assist our clients with a level of follow up on levy arrears, only a truly dedicated and professional team can take these matters to their successful conclusion. A first letter from Collect Success will sometimes do the job, but often, the Debtor must be referred to more formal action via the Courts. Collect Success have made the whole process very simple for our Clients, and in fact for ourselves. Once a matter is in their hands, Collect Success deal directly with the Debtors. This ensures that proper processes are followed and that the debt is finalised efficiently and as quickly as possible.

We will continue to refer our Body Corporate clients to by Collect Success and the quality service provided by Liat Walker and her team.

Colcan Strata

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Lifestyle Strata, as a body corporate manager, approached Collect Success as one of the buildings they had recently taken over was heavily in arrears, that dated back several years, in some cases. Liat Walker and her team dramatically reduced the amount of outstanding levies owed by owners of this particular building within a very short period of time. We highly recommend the professionalism of Collect Success in the way they approached contacting the relevant owners and the tenacity in which they went about the collection of the outstanding monies owed. Lifestyle Strata found the experience immensely professional from a business point of view and would definitely recommend Collect Success. We would have no hesitation in using their services again if required.

Lifestyle Strata

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I write to acknowledge the outstanding service that our Body Corporate Committee received from Collect Success. We have found Collect Success to be a highly professional group of individuals who are able to communicate on a personal level yet maintain a business relationship, never losing focus of the task at hand. Our Body Corporate required the Services of Collect Success to recoup longstanding unpaid levies. We were advised of the process and expected timeframe and found that the outcome was better than expected with the result being that all our owners are now up to date with their levies. I would not hesitate to recommend Collect Success to any Body Corporate Committee that required support and guidance on legal matters. I would like to make special mention of the professionalism of Liat Walker who I found to be most approachable and who gave me excellent support and advice throughout the process.

Joanne Hope-Murray Chairperson

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Tropical Strata Services is located at Mission Beach in Far North Queensland. Several years ago, when I started the business, I wanted to retain a professional organisation to assist us in our debt recovery – a company that had an excellent reputation who was approachable and friendly. Being located in a small regional area, I had to look further afield. Researching companies in Brisbane, I found Collect Success and as soon as I spoke to Liat, I knew that she was the one to look after our requirements.

Liat is thorough, friendly, works odd hours (like we all do) and the distance between our offices wasn’t an issue. Liat and her team are always at the end of the phone for us and their attention to detail and follow up is second to none. From small short term debt, to long complicated debt matters, Liat has guided us through the complicated processes of “levy recovery”. From time to time, we set up conference calls with our Committees so that they can be briefed on the matters first hand. Liat has also used her long time legal contacts to assist us in matters that fall outside debt recovery.

We’ve had the pleasure to meet just the once and I would love to have that opportunity again ! If you are looking for a company to represent you in the area of Body Corporate debt recovery, contact Liat at Collect Success and you’ll experience the pleasure of working with her too.

Susie England, Director: Tropical Strata Services

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If you need a company to represent you in the area of Body Corporate debt recovery I’d wholeheartedly recommend you contact Liat at Collect Success. Liat worked diligently and tirelessly to get an outstanding result for us at Bundilla Body Corporate. We were well informed, updated and consulted with regularly. Hopefully we won’t need a debt recovery service again but if we do we’ll certainly be in contact Liat.

David Rudderham Bundilla Body Corporate.

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R&W Strata Management, as Body Corporate Managers have been working with Liat Walker and the team at Collect Success for over 10 years and have always found them consistently effective with our debt recovery. Liat works tirelessly to achieve the best possible outcome when it comes to the collection of levy arrears and her knowledge and professionalism is second to none. We are continually impressed with the level of service and dedication provided by Liat and her team and will continue to offer the services of Collect Success to our clients.

Janelle Godden and the Team at R&W Strata Management

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